KartFlows FAQ
General Questions
Q1: What is KartFlows?
A: KartFlows is a multivendor marketplace where various sellers can list and sell their products. Customers can browse a wide range of items from different vendors all in one place.
Q2: How do I create an account on KartFlows?
A: To create an account, click on the “Sell on KartFlows” button on the homepage, fill in your details, and follow all the instructions to complete your sign up.
For Buyers
Q3: How do I place an order?
A: Browse the products, add your desired items to the cart, and contact the sellers on the providing social media they listed.
Q4: What payment methods are accepted?
A: It depends on the vendor payment method its either going to be in cash while delivery or any kind of bank transaction.
Q5: How can I track my order?
A: You need to contact the shop that you bought from in order to know about your order track.
Q6: What is the return policy?
A: Return policy varies by vendor. Contact the vendor directly for more details about return or exchange of goods.
For Sellers
Q7: How do I become a seller on KartFlows?
A: To become a seller, click on the “Sell on KartFlows” link, fill out the registration form, and submit the required documents for verification.
Q8: What are the fees for selling on KartFlows?
A: We charge nothing for the 3 days trial. After your trial end you will have to choose between our 3 Months, 6 Months or 12 Months Plan in order to keep your store active and your products visible on our website.
Q9: How do I manage my products and orders?
A: Once registered, you will have access to a seller dashboard such as store manager where you can manage your products and make any changes easily. Contact us we will send you a video of how to insert products and use other features.
Q10: How do I get paid?
A: It all depends on how you want to receive payment, its either by cash while delivery or internet banking.
Technical Support
Q11: I forgot my password. How can I reset it?
A: Click on the “Lost Password” link on the login page or you can find it at bottom below Key Links. Enter your email address (If cannot found any email concerning reset email in your mailbox, check out your Spam Box) and follow the instructions to reset your password.
Q12: How do I contact customer support?
A: Contact us on our Email: Help@kartflows.com / Info@kartflows.com
We will do our best to assist you with any issues or questions as soon as possible.